Tell us what happened
Is the door simply shut, or has it been locked with a key? Is a key still inside the lock? Please give your street, house number, district and a phone number where you can be reached. For apartment buildings, the correct entrance and floor are helpful.
Understand the costs before work begins
The work depends on the door, lock, time of day and any damage. Discuss the total cost or clearly defined estimate, including travel and any supplements. If the situation requires additional work or replacement parts, these must be agreed before they are carried out.
Prices and cost factors (in German)A careful approach to opening your door
We assess whether a gentle opening is possible. Locked doors, damaged mechanisms or special constructions may require a different approach. We cannot promise damage-free opening in every situation.
You will need to demonstrate that you are authorised to enter the property. If your identification is inside, mention this when you call.
Our services in Munich
Detailed service and district pages are currently available in German.
Munich districts
Contact in Munich
Our Munich address is Kurfürstenstrasse 1, 80799 München. Please call to discuss the address where assistance is needed.
Contact and business details (in German)